KOMPAN Warranty

Warranty Conditions for KOMPAN Play Equipment

Warranty coverage applies only if products have been properly installed and maintained.

The warranty is not effective if products have not been installed properly according to the instructions provided by KOMPAN, or maintained correctly according to the KOMPAN Maintenance Manual.

1. Classification of material in relation to years of warranty

20 years

Against failure due to production defects or decomposition of HDPE and HPL panels in all climates. Panels are UV stabilized to the maximum, nevertheless some colour fading will occur over time.

10 years

Against failure due to material or production defects on all galvanized and other non-painted steel and metal parts, solid plastic, resin-coated plywood panels and engineered timber.

5 years

Against failure due to material or production defects on springs, painted metal parts, moulded plastic parts, ball bearing assemblies, climbing net constructions and ropes, and synthetic grass.

2 years

Against dysfunction errors due to material or production defects on movable plastic and metal parts, and sport nets.

Extreme Foreshore Conditions

Play systems installed in these locations are subject to constant extreme corrosive atmosphere. This will undoubtedly cause surface corrosion. Installations in these situations require extra maintenance and regular documented evidence of washing down with clean water is required for the warranty to be considered.

2. Warranty coverage of damaged parts

The warranty is limited to KOMPAN products. Such damaged parts will be replaced by KOMPAN and will be delivered to the customer’s address free of charge.

3. Warranty coverage applies only if products have been properly installed and maintained

The warranty is not effective if products have not been installed according to the instructions provided by KOMPAN, or maintained correctly according to the KOMPAN Maintenance Manual.

4. No coverage for wear, tear, misuse or vandalism

The warranty does not cover normal wear and tear, surface corrosion on metal parts, discoloured surfaces and other cosmetic issues or failures due to misuse or vandalism.

5. Software

Maintenance of software is covered in accordance to the service agreement. For details please refer to the ICON Maintenance Manual.

Limitation of Liability

KOMPAN’s liability for any faulty or defective goods will be limited to:

(a)       The replacement of the goods or the supply of equivalent goods;

(b)       The repair of the goods

(c)        The payment of the cost replacing the goods or of acquiring equivalent goods

(d)       The payment of the cost of having the goods repaired, at the sole discretion of KOMPAN.

All conditions, warranties or other terms implied by statute or common law are expressly excluded to the fullest extent permitted by law.